Lionel the Label is dedicated to customer service and satisfaction. We are happy to offer a refund or exchange on all items that meet the requirements of our returns policy.

Returns Policy:

  • Item/s must be returned within 10 days. 
  • In brand new condition
  • All tags, hygiene stickers and packaging must be attached and in original place. 
  • Must be unworn and not washed. 
  • No marks, makeup stains or deodorant residue. 
  • Return shipping is paid by the customer.

Faulty Items: We will happily issue a refund or issue a store credit for all items deemed faulty. Please contact us in the unlikely event that you receive a faulty item.  

Sale Items: All sale item purchases are final. We do not offer refunds or exchanges on sale items.